Privacy Policy
Last Updated: January 23, 2026
Introduction
At mDarasa, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our e-learning services.
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Account credentials (username and password)
- Payment and billing information
- Profile information and preferences
- Educational background and learning goals
- Communication preferences
Automatically Collected Information
When you use our platform, we automatically collect certain information, such as:
- IP address and browser type
- Pages visited and time spent on them
- Device information and operating system
- Cookies and tracking technologies
- Referring website URLs
- Course progress and learning activity
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our e-learning platform
- To process transactions and send related information
- To send promotional emails and newsletters (with your consent)
- To personalize and improve your learning experience
- To respond to your inquiries and customer support requests
- To monitor and analyze platform usage and trends
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors who assist us in operating our website and conducting business
- Legal Requirements: We disclose information when required by law or to protect our rights, privacy, safety, or property
- Business Transfers: If mDarasa is involved in a merger, acquisition, or asset sale, your information may be transferred
- With Your Consent: We may share information with other parties when you explicitly consent
4. Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure. These measures include encryption, secure socket layer (SSL) technology, and secure password hashing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your information.
5. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt-out of marketing communications
- Object to certain uses of your information
To exercise any of these rights, please contact us using the information provided at the end of this policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences and improve functionality. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.
7. Third-Party Links
Our platform may contain links to third-party websites and services. This Privacy Policy does not apply to external websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.
8. Children's Privacy
mDarasa is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of significant changes by updating the "Last Updated" date and posting the revised policy on our website. Your continued use of mDarasa following the posting of changes constitutes your acceptance of those changes.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: info@mdarasa.com
Phone: +254 708 068 851
Mailing Address: Aqua Plaza Building, 3rd Floor, Nairobi, Kenya
11. Compliance
mDarasa is committed to complying with all applicable data protection laws and regulations. We strive to maintain industry-standard security practices and ensure the privacy of all our users.